Code of Conduct
The Cinémathèque québécoise is committed to ensuring a respectful and safe environment for everyone. This code of conduct applies to all individuals visiting our facilities and/or following us on social media.
We will not tolerate any form of harassment or violence, whether verbal, physical, psychological, or any other form of intimidation toward our customers or our team.
If you are confronted with or witness any such situation, we invite you to immediately report it to a member of our team. Our manager will assess the situation.
You can also contact us at the following address: info@cinematheque.qc.ca — please provide as much information as possible, including your contact details.
Inside our venues
To ensure the best possible movie-going experience for our audience, latecomers will not be admitted once the screening has begun.
We also ask that you silence your cell phones and refrain from using them during the film. Please be considerate of other audience members!
Please note that no food is allowed in our theaters.
No loitering will be tolerated inside the Cinémathèque.
The Cinémathèque québécoise reserves the right, at its discretion, to deny access to any person exhibiting unacceptable behavior, without notice or refund.
Netiquette
We want to maintain a positive and friendly space for our online communities. Discussions must remain respectful and courteous at all times. Our platforms are open to everyone. No insults, threats, or any other form of intimidation will be tolerated on our social platforms.
Our accounts are continuously monitored. We aim to read comments and messages and respond to them promptly during our office hours.
We reserve the right to filter or delete any content that violates our netiquette and to block anyone who violates our code of conduct without prior notice.
Videodrome by David Cronenberg
Photo: Rick Porter | Collections of the Cinémathèque québécoise